Privacy Policy

Last updated: 9/3/2026

1. Introduction

This Privacy Policy explains how F10VENOM OÜ (“we”, “us”, “our”) collects, uses, and protects personal data when you use our website www.retstory.com and purchase our digital products.

We process personal data in accordance with the General Data Protection Regulation and applicable Estonian data protection laws.

2. Data Controller

The data controller responsible for processing personal data is:

Company name: F10VENOM OÜ
Registry code: 17114498
Address: J. Poska 5-12, 10152, Tallinn, Estonia
Email: retstoryinfo@gmail.com

The company may be registered in the Estonian Business Register.

3. Personal Data We Collect

We may collect the following personal data:

Information provided by users

• Name

• Email address

• Billing information

• Account information

• Purchase history
  

Technical data

• IP address

• Browser type

• Device information

• Website usage data
  

Payment information
Payments are processed by third-party payment providers. We do not store full payment card details.

4. Purposes of Processing

Personal data may be used for:

• Processing orders and payments

• Delivering digital e-books

• Customer support

• Website functionality and security

• Legal and accounting obligations

• Preventing fraud

• Improving our services

5. Legal Basis for Processing

We process personal data based on the following legal grounds under GDPR:

• Contract performance – to deliver purchased products

• Legal obligation – accounting and tax requirements

• Legitimate interest – improving services and preventing fraud

• Consent – for optional services such as marketing or cookies

6. Data Sharing

We may share data with trusted third-party service providers such as:

• payment processors

• hosting providers

• analytics providers

• email service providers
  

These companies act as data processors and process data only according to our instructions.

7. International Data Transfers

If personal data is transferred outside the European Economic Area, appropriate safeguards will be used as required by GDPR.

8. Data Retention

Personal data is retained only as long as necessary for the purposes described in this policy or as required by law.

For example:

• accounting data may be retained according to legal requirements

• customer account data may be retained while the account remains active
  

9. Your Rights

Under GDPR, you have the right to:

• access your personal data

• request correction of inaccurate data

• request deletion of your data

• restrict processing

• object to certain types of processing

• request data portability

• withdraw consent at any time
  

Requests can be submitted by contacting us at the email address listed above.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

11. Children’s Data

Our website sells children’s e-books, but it is intended for parents, guardians, or adults purchasing the products.

We do not knowingly collect personal data directly from children.

12. Cookies

Our website uses cookies. Details about cookie use and consent are described in our Cookie Policy.

13. Complaints

If you believe your data protection rights have been violated, you may contact the supervisory authority in Estonia:

Estonian Data Protection Inspectorate

You also have the right to lodge a complaint with a data protection authority in your country of residence.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on the website with the updated date.